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Got a question about your order, a product, or a furry friend? We read every message and reply within one business day.
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Talk to a real person
A small team of humans (supervised by two dogs and a cat) answer every message — no chatbots, no scripted replies.
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Response time
Monday to Friday, we reply within one business day. Weekend and U.S. holiday messages go out first thing the next business morning.
Where we ship
Howl & Purr ships to addresses within the United States only — all 50 states and Washington, D.C.
Our office
SUNPATH ENTERPRISES LLCHowlAndPurr.com
4300 Biscayne Blvd. Suite 203Miami, FL 33137 USLooking for answers right now?
Most questions are covered in our policies. 7-day returns, standard shipping, and more.